Total Lab Care
Laboratory Consulting Services
Operations:
Test Menu Definition
TLC analyzes the current test menu of your laboratory and makes recommendations based on the needs of the
practice and financial feasibility. TLC evaluates the test menu at regular intervals by monitoring utilization and
new testing guidelines.
Utilization Protocols
TLC monitors provider ordering through periodic utilization review and reimbursement reports. Compliance and
reimbursement are emphasized with ongoing detailed evaluation.
Work Flow Management
TLC evaluates work flow from specimen collection through filing of final reports. Detailed flow charts are
prepared to provide a clear understanding of this process and changes are made to increase efficiency.
Information System Support
TLC provides an ongoing assessment of LIS capabilities and its applications/limitations for data management.
While considering economic limits, recommendations are made to fulfill your practice’s vision. TLC assists with
the installation of any upgrade or new system.
Managed Care Evaluation
TLC will periodically evaluate your payor mix based upon utilization and reimbursement reports. Managed care
carriers are closely monitored for contractual changes, limited test menus and reimbursement changes.
Evaluate Growth Opportunities
TLC monitors changes such as provider increase/decrease, payor mix and ordering pattern changes. These
events are matched up with the current test menu and instrumentation. New testing opportunities are
continually brought to the attention of the medical director and other providers.
Management Reporting
TLC provides written reports to your practice on a regular basis. All activities for that period are documented
and analyzed with related recommendations. Both financial and clinical issues are addressed in this report.
Technical and Billing Bulletins
TLC provides updates throughout the year to your laboratory for billing, reimbursement, regulatory, and technical
changes. These bulletins are developed by TLC and contain timely information that affects your practice.
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