Vital Diagnostics Technical Support Representatives are available to assist you from 8:30 a.m. - 8:00 p.m. Eastern Time, Monday through Friday, by calling +1 800 345 2822 (excludes company holidays). 24 x 7 phone support is available at additional cost. If you require technical assistance for any of our products, please contact us using any of the methods below.

Vital Diagnostics is constantly striving to provide the best telephone technical support available. We employ our own highly trained Technical Support staff, all with years of experience in the laboratory, to assist you with any questions you may have or any problems you may be experiencing.

At Vital Diagnostics, we understand you have better things to do than spend time on the phone with us, and that is why we are dedicated to answering and resolving your calls as quickly and efficiently as possible. When you call Vital Diagnostics Technical Support, your phone call is answered live almost 80% of the time. In the unlikely event you have to leave a message, Vital Diagnostics's average call back time is less than five minutes. In addition, over 90% of phone calls to Technical Support are resolved over the telephone.

When you purchase any product from Vital Diagnostics, you can have the peace of mind knowing we stand behind our products with a dedicated and experienced Technical Support staff.